Terms of service
Terms of service
Last updated: 12 November 2026
This website is operated by JACK DOMINIC ERLE RATHBONE from Matamata, New Zealand. Placing an order on it means you accept these terms.
Orders and acceptance
We accept orders by sending a dispatch confirmation, and until then an order can be declined or cancelled — out of stock, a listed price that was wrong, or a payment that looks fraudulent — with the payment returned.
Prices, currency and postage
The store displays prices in US dollars (USD), tax inclusive where the law requires it. Delivery is additional and estimated by distance. Once an order is accepted its price is fixed.
Product information
Images are as accurate as we can make them; colour and light temperature still vary between screens. Stated capacities, runtimes and dimensions assume ordinary use. Where a figure matters to your decision, ask us first and we will confirm it on the stock unit.
Delivery, returns and faults
Our Shipping policy covers dispatch, delivery estimates and carriage. Our Refund and return policy covers returns, refunds and faulty goods. Both form part of these terms.
Your statutory rights
Nothing in these terms reduces your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Liability
Where our failure causes foreseeable loss, we answer for it. Indirect or consequential loss is outside that, as is loss from using a product contrary to its instructions. No clause here excludes a liability that cannot legally be excluded.
Governing law
These terms are governed by New Zealand law and the New Zealand courts have jurisdiction over any dispute arising from them.
JACK DOMINIC ERLE RATHBONE
2 Birchwood Lane, Waikato, Matamata 3400, New Zealand
Email: info@lumaraen.shop
Phone: +64 20 177 8535